The Word handbook explains the system’s guidelines, the core idea behind competency‑based assessment, and its application in daily operations using the Excel working file. The presentation is designed for manager training and for introducing the system to employees, and each slide is explained in detail in the eBook.

This package provides everything you need to conduct appraisal meetings professionally, fairly and efficiently – ready to use, field‑tested and developed specifically for the hospitality sector.

Click here to view sample (PDF) pages (includes pages from all three documents)

File format: 1 ZIP file containing 1 PowerPoint presentation (PPTX + PDF), 1 Word document (DOCX + PDF), 1 Excel file (XLSM + PDF)

Note: The DOCX, XLSM and PPTX files are optimised for MS Office on desktop. Layout may vary in Google Docs or Office Online. For accurate display, please use the PDF versions. The XLSM file contains VBA programming – it can also be saved as XLSX and used fully, with manual steps instead of automation.

File size: ZIP ~20 MB
Page count: PPTX 20 slides + DOCX 38 pages + XLSM 65 worksheets
Compatibility: All PCs, tablets, mobile devices and readers that support PDF and/or DOCX, XLSM/XLSX and PPTX formats
Copy protection: none
Release year: 2026

Your benefits at a glance

Clear structure for managers

The system guides you step by step through the entire appraisal process, ensuring that conversations are fair, calm and well prepared.

Transparent expectations for employees

Competencies, performance levels and requirements are explained clearly – no guesswork, no surprises.

Time savings through automation

The CompetencyPack (Excel) calculates results automatically, displays only relevant content and ensures clean, consistent documentation.

Professional training included

The PowerPoint presentation is ideal for manager training and for introducing the system to staff. The eBook explains each slide and provides additional practical insights.

Fully customisable

All content can be adapted to your organisation’s structure, positions and standards.

Contents of the complete package

1. Word Handbook (PX‑eBook – Appraisal Guidelines EN)

• explains the core idea of the system
• describes how to apply it in daily operations
• provides detailed explanations for every slide in the presentation
• shows how both managers and employees benefit

2. CompetencyPack (Excel)

A complete toolkit for objective, transparent and traceable evaluations

• Form – appraisal form with automatic calculations
• Levels – employment and pay grades with typical F&B positions
• Grid & KPIs – 48 sample competencies and KPI templates
• Performance tables – 48 fully written competencies with four performance levels

3. PowerPoint training presentation

• ideal for manager training
• clear and accessible introduction for employees
• visualises the entire system in a structured way

The post Complete package for professional employee appraisals first appeared on PX-eBook-F&B-Specialist Literature.

Concept Idea VIP Lounge – Brain Food

Transforming an available space into a VIP or executive lounge with an exclusive brain-food offering opens up diverse possibilities for premium services and experiences. The result is a retreat that combines luxury, discretion, and a professional atmosphere – ideal for discerning guests, business travellers, and anyone who values ​​privacy, first-class service, and high-quality cuisine.

File format: PDF

File size: PDF ~1,0 MB

Page count: 32 pages

Compatibility: All PCs, tablets, mobile phones and devices that can read PDF and/or DOCX files

Copy protection: None

Publication date: 2026

The post Concept Idea VIP Lounge – Brain Food first appeared on PX-eBook-F&B-Specialist Literature.

How to ride a dead horse – Hospitality Edition – Workfiles

The so‑called principle of the dead horse – “When you realise you are riding a dead horse, dismount” – is a widely known, humour‑laden management metaphor that describes how organisations cling to obviously failed strategies and do everything except actually getting off the horse.

Why do we in hospitality prefer grooming the horse instead of dismounting?

Leseprobe (PDF) hier klicken (forward to the free PDF- full version)

File format: 1 ZIP File, (1 presentation PPTX + PDF, 1 word file DOCX + PDF)

Note: The DOCX and the PPTX files are optimised for MS Office on the desktop. In Google Docs or Office Online, the layout may appear differently. For the original presentation, please use the PDF version.

File size: ZIP ~14 MB

Page count: PPTX 23 slides + DOCX 19 pages

Compatibility: All PCs, tablets, mobile phones and devices that can read PDF- and/or DOCX- and PPTX- files

Copy protection: None

Publication date: 2026

The post How to ride a dead horse – Workfiles first appeared on PX-eBook-F&B-Specialist Literature.

How to ride a dead horse

The so‑called principle of the dead horse – “When you realise you are riding a dead horse, dismount” – is a widely known, humour‑laden management metaphor that describes how organisations cling to obviously failed strategies and do everything except actually getting off the horse.

Why do we in hospitality prefer grooming the horse instead of dismounting?

File format: 2 Files, Presentation Slides (PDF) + Supporting Document (PDF)

File size: PDF ~5,0 MB + PDF ~2,3 MB

Page count: 23 + 19 pages

Compatibility: All PCs, tablets, mobile phones and devices that can read PDF and/or DOCX files

Copy protection: None

Publication date: 2026

The post How to ride a dead horse first appeared on PX-eBook-F&B-Specialist Literature.

Concept Idea ESG

ESG has become a familiar term in recent years, and for good reason. The three letters stand for Environmental, Social, and Governance. In simple terms, ESG describes how a business treats the environment, how seriously it takes social responsibility, and how well it is managed. What began in the financial world has now firmly arrived in hospitality. And that is a welcome development, because few industries interact so directly with people, resources, and public expectations

File format: PDF

File size: PDF ~1,0 MB

Page count: 29 pages

Compatibility: All PCs, tablets, mobile phones and devices that can read PDF and/or DOCX files

Copy protection: None

Publication date: 2026

The post Concept Idea ESG first appeared on PX-eBook-F&B-Specialist Literature.